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Book Review - Accelerate with Impact

Book Review - Accelerate with Impact

Improving the quality of people is necessary to take companies through the 21st century. The competition for customers is fierce. Customers want and expect much more from company employees. I believe that the contents of this book will help you to improve your skills in empowering your people to deliver quality and service excellence that will impact an increase in the ‘bottom-line’.

We need a new, positive approach to customer care throughout the business environment. Everything we do must be calculated in terms of whether it helps or hinders your efforts to look after your customers externally and internally. We must get closer to the customer. No person can ever be carrying out any job or attending any meeting which can be more important than dealing immediately with a customer query or complaint. The customer is ‘king’, and I hope that the contents of this book will help you win those customers who want the best service.

Businesses that invest in people will ‘win’, because they care more than other people. Each company should care about its personnel. The whole contents of this book is dedicated to the people environment and business models, since it is people and business models that make companies work, technology only helps the people carry out their job more efficiently.

It is the business and personal goals that produce the rigour and thought that lead to the production of a plan that will improve company and individual performances.

Foreword by Dr. Luis L. Bravo-Sampedro, Group Managing Director Societe Europeene D`Ingenierie, France

Colin Thompson, through his expression and presentation "Accelerate with Impact your business and personal growth from Strategy into Shareholders Value - A value creation approach", introduces us into the real world of People, the Board Room, the CEO's Office and across the different echelons of the corporate and SME organisations. This book is a "MUST" to those who strive to be 'THE MANAGING CLASS OF THE 21st. CENTURY".

"You can accomplish virtually anything if you want it badly enough and if you are
willing to work long enough and hard enough."

Brian Tracy

IGNITING YOUR BUSINESS AND PERSONAL WELLBEING

ISBN: 978-1-84549-289-2
PRICE: £12.99
$19.95
€14.50
Enquiries:
TEL: + 44 (0) 1284 700321
Email: info@arimapublishing.co.uk
Also available at:

http://www.amazon.com

http://www.amazon.co.uk

http://www.arimapublishing.co.uk

http://www.cavendish-mr.org.uk

and all High Street bookshops worldwide

ENDS
Note: About the Author Colin Thompson


Colin Thompson is a former successful Managing Director of Transactional/Document Manufacturing Plants, Document Management/Workflow Solutions companies and other organisations globally, former Group Chairman of the Academy for Chief Executives, Non-Executive Director, Mentor - RFU Leadership Academy, Mentor - Coventry University, Mentor - The Chartered Institute of Personnel and Development, helping companies raise their 'bottom-line' and 'increase cash flow'. Plus, helping individuals to be successful in business and life in general. Author of several publications, research reports, guides, business and educational models on CD-ROM/Software/PDF and over 2000 articles and 35 books published on business and educational subjects worldwide. Plus, International Speaker/Visiting University Professor.


Accelerate With Impact Your Business and Personal Growth

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28-06-2016 08:08:29
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